AMC & MANAGED SERVICES

Proactive Maintenance. Reliable Systems.

Ensure uninterrupted IT operations with our comprehensive Annual Maintenance Contracts and Managed Services — trusted by businesses across Oman to keep systems running seamlessly.

Annual Maintenance Contracts (AMC)

Our AMC services are built to minimize downtime and extend the life of your IT infrastructure. From servers and networks to user systems and applications, we provide a single point of accountability for your technology environment — ensuring reliability, security, and efficiency all year round.

Scheduled preventive maintenance and system health checks

On-site and remote
IT support

Hardware and Software Troubleshooting

Network performance optimization

Backup and recovery management

Backup & Disaster Recovery

MANAGED IT SERVICES

With our Managed IT Services, you gain a dedicated technology partner. We proactively monitor, manage, and optimize your IT systems, ensuring smooth operations, cost control, and long-term scalability. Our team integrates seamlessly with yours, providing strategic IT management tailored to your goals.

24/7 monitoring and incident response

Helpdesk and end-user support

Cloud and infrastructure management

Security operations and patch management

Vendor and asset management

How We keep your systems running

At InterTech, we follow a structured, proactive approach to ensure your IT systems are secure, reliable, and optimized for performance. Our methodology combines technical expertise with business insight, giving you peace of mind while maximizing operational efficiency.

1

Assessment & Planning

Understand your IT environment to design tailored services

2

Proactive Monitoring

Continuous system monitoring to prevent issues and downtime

3

Preventive Maintenance

Regular updates and maintenance to keep systems secure and efficient

4

Rapid Support

Quick response to incidents to ensure seamless business continuity

5

Continuous Improvement

Transparent reporting and optimization to align IT with your business goals

Recent Contracts

Client: Large Healthcare Group in Oman

Implemented 24/7 monitoring and maintenance for critical IT systems, enhancing reliability and data security.

Client: Ministry in Oman

Delivered proactive AMC support ensuring 99% uptime and seamless network performance across multiple locations.

Client: International Logistics Enterprise in Oman

Executed periodic hardware and software maintenance, ensuring optimal performance and business continuity.

Testimonials

What customers are saying about us speaks volumes about the quality of our products and services. We take immense pride in sharing some of the incredible feedback we have received

I have been using InterTech IT services for over a year, and their expertise and professionalism have been outstanding. Their skilled team promptly resolves any IT issues we encounter, ensuring our operations run smoothly. I highly recommend InterTech.
Jame Goldon

Jame Goldon

InterTech has exceeded our expectations as our long-term IT service provider. Their knowledgeable team has optimized our infrastructure, enhanced cybersecurity, and boosted productivity. Their professionalism and dedication are commendable.
Kelly Clarkson

Kelly Clarkson

Choosing InterTech as our IT service provider was a game-changer. Their tailored solutions and proactive approach have transformed our operations. With their reliable support and responsive team, we trust InterTech & recommend their top-notch IT services.
John Travolta

John Travolta

Keep your systems secure, efficient, and worry-free.